Contact Us / FAQs

Free shipping for all orders -->

Use code FLP1 to get $5 off for your first order！

Free shipping for all orders.

Use code FLP1 to get $5 off for your first order！

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Contact Us / FAQs

How can we help?

Send us a mail: help@safealex.com

support@safealex.com

Monday - Sunday: 9AM - 5PM PST

FAQs:

# 1 - WHEN MY PACKAGES SHIP OUT?

It usually takes 1 or 2 days to process your order and ship out your packages.

# 2 - WHAT'S THE SHIPPING METHOD OF MY PACKAGES?

Your packages will be shipped out by carrier YANWEN. And you can track your package here: https://www.17track.net/ by enter your order tracking number.

# 3 - WHAT'S THE TRANSIT TIME TO US/CA/MX?

In most conditions, it will take 7- 15 days to US/CA, 10-20 days to MX. We will provide tracking numbers of your packages and you can get the tracking status of your packages accordingly.

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